Compliance Policy

TCPA: Express Written Consent

Effective Date: 10/09/2026

Telephone Consumer Protection Act (TCPA) Disclosure
By checking the consent box on our lead form and providing your telephone number to BLUE GENES LAB LLC (operating as Blue Genes Lab), you are providing your express written consent to be contacted by BLUE GENES LAB LLC or its designated representatives for non-emergency transactional and marketing communications under the Telephone Consumer Protection Act (TCPA) and applicable state laws.

1. Scope of Communications

Communications may include phone calls, pre-recorded voice messages, text/SMS messages, and emails relating to:

  • Consultation scheduling and reminders
  • Information regarding our genetic testing services, including Blue Genes Pharmacogenetics, Tru-1, and Lumyn
  • Client service updates, testing kit and order notifications, and promotional updates

2. Automated Technology

You acknowledge that communications may be sent using an automatic telephone dialing system (ATDS), artificial or pre-recorded voice, or automatic texting tools. Consent to receive these communications is voluntary and is NOT required as a condition of purchasing any services or products from BLUE GENES LAB LLC.

3. Opt-Out & Revocation of Consent

You have the right to revoke your consent and opt out of receiving communications at any time:

  • SMS/Text Messages: Reply STOP to any text message received from us to immediately unsubscribe. Reply HELP for assistance.
  • Email Communications: Click the "Unsubscribe" link included at the bottom of any promotional email, or email us directly at thedunhams5@gmail.com.
  • Direct Request: Contact us in writing at thedunhams5@gmail.com or call +1 (941) 417-9930 to adjust your communication preferences.

4. Message & Data Rates

Standard message and data rates may apply depending on your cellular service provider plan. BLUE GENES LAB LLC is not responsible for any charges incurred from your mobile carrier.

5. Mobile Privacy Policy

We do not sell, rent, or share your personal information, including phone numbers and consent data, with third parties or affiliates for marketing or promotional purposes.

6. Contact Information & Jurisdiction

This consent agreement is governed under the laws of the State of Arizona, USA. Operating regions include USA and Canada.

BLUE GENES LAB LLC

Authorized Representative: Nick Glimcher, CEO

Business Registration ID: EIN 88-2370866

14500 N Northsight Blvd Ste 100

Scottsdale, AZ 85260

United States

Email: thedunhams5@gmail.com

Phone: +1 (941) 417-9930