Privacy Policy

1. Overview

BLUE GENES LAB LLC ("we," "us," or "our"), operating as Blue Genes Lab (website: bluegeneslab.org), respects your privacy and is committed to protecting it through this Privacy Policy ("Policy"). This Policy explains how we collect, use, maintain, and protect information when you visit our website or use our genetic testing and precision health services (the "Platform").

By accessing or using the Platform, you agree to this Policy. If you do not agree, please do not use the Platform.

We may update this Policy from time to time. Continued use of the Platform after changes are posted constitutes acceptance of those changes.

2. Information We Collect

We collect two categories of information:

Personal Information

Information that identifies or can reasonably be associated with you, such as:

• Name
• Email address
• Phone number & mailing address
• Account, genetic testing kit, and order details
• Any information you voluntarily submit/provide through forms, inquiries, consultation requests, or communications

Non-Personal Information

Information that does not identify you directly, such as:

• Browser type and device information
• Pages viewed and time spent on the Platform
• General location data
• Website usage statistics

3. How We Collect Information

We collect information:

• Directly from you when you fill out forms, request a consultation, order a testing kit, or contact us
• Automatically when you browse the Platform (cookies, analytics, log data)
• Through communications between you and us

4. How We Use Your Information

We use information to:

• Provide and operate our Platform and genetic testing services
• Respond to inquiries and provide client support
• Process orders and fulfill testing kit requests
• Improve our products, services, and user experience
• Communicate important service-related updates
• Maintain platform security and prevent fraud

We retain Personal Information only as long as necessary to fulfill these purposes or meet legal requirements.

Platform statistics are compiled into traffic reports, which help us understand, anticipate, and respond to user needs. This information helps us create a better overall experience for Platform users.

We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements. In some circumstances you can ask us to delete your data. In some circumstances we will anonymize your Personal Information so that it can no longer be associated with you, in which case we may use this information without further notice to you.

5. Your Location & Device Information

We may collect the following:

• The Internet Protocol (IP) address and domain name used. The IP address is a numerical identifier assigned either to your internet service provider or directly to your computer. We use the IP address to direct internet traffic to you;
• The type of browser and operating system you used;
• The date and time you visited the Platform;
• The web pages or services you accessed on the Platform;
• The website you visited prior to coming to the Platform; and
• Cookies, which are small text files that a web server places on a user's computer. With a cookie, our web server can tailor its content to the needs of the specific browser and optimize the Platform for your use. You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.

Google Analytics Advertising Features. We may also use Google Analytics Advertising Features, which collect data using Google advertising cookies and anonymous identifiers. We and third-party vendors use these cookies to assess the success of online marketing campaigns and improve usability on the Platform. To learn how to opt out of Google Analytics Advertising Features, please visit Google Analytics' currently available opt-outs.

6. Information Use Limitations

We do not sell leads or personal information.

Any operational use of information is limited to supporting Platform functionality, service delivery, compliance obligations, and client support.

8. Cookies & Analytics

We use cookies and similar technologies to improve Platform performance and usability. You may disable cookies through your browser settings, though some features may not function properly.

We may use analytics tools (such as Google Analytics) to understand usage trends. These tools collect information in an aggregated and anonymized manner.

9. Information Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online system can be guaranteed to be 100% secure.

10. Children's Information

We do not knowingly collect, use, or disclose information from children under 16. If we learn that we have collected the Personal Information of a child under 16, we will take steps to delete the information as soon as possible. If you are under 16, do not provide any information about yourself to us, including your name, address, or email address. If you become aware that information of a child under 16 years of age has been provided, please contact us at thedunhams5@gmail.com.

11. External Links

The Platform may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

12. Your Choices

We may, from time to time, send you emails regarding new services that we feel may interest you. Only we (or agents working on our behalf and under confidentiality agreements) will send you these communications. If you do not want to receive them, you can opt out by emailing us at thedunhams5@gmail.com.

If you no longer wish to receive marketing or promotional communications from us, click on the "unsubscribe" link provided in such communications or send us an email at thedunhams5@gmail.com.

13. Contact Information & Governing Law

This Privacy Policy is governed by the laws of the State of Arizona, United States.

If you have questions or concerns about this Privacy Policy, contact us at: